Terms & Conditions

1. Website Features

Welcome to the Challenge Chum website: challengechum.com (the “website”). The following Terms & Conditions (“Terms”) are an agreement between you the user and us Challenge Chum Limited. Challenge Chum is a Company registered in England and Wales under Company Number: 9836691

This website is set up as a platform to provide our users with information about sporting and adventure challenges they may want to participate in or recruit people for. The website will also provide information about Challenge Chum Ltd. as a company as well as the challenges that people have successfully completed through using the website.

Challenge Chum is committed to ensuring your privacy is protected. Any of the information you provide to us in which you can be identified when using this website, you can be assured that it will only be used in accordance to the Privacy Policy.

Challenge Chum may contain links to other third-party websites that are not owned or controlled by us. These links do not imply that we are or our website is affiliated to or associated with these sites. We are not responsible for the content, products, services, policies or practices of any third-party websites. By visiting these third-party sites you may be subject to the privacy policies and/or Terms of Service that may apply to such website(s) and we recommend that you read those Terms and policies before proceeding further. Please note that we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites as these sites are not governed by the Challenge Chum Privacy Policy.

2. Agreement to Terms of Service

If you do not agree to these Terms of Service you are not authorised to use the website and participate in any Challenge Chum related activity. Challenge Chum may update these Terms at any time and you as the user is responsible for checking the Terms periodically for any changes to ensure you are happy with them. Your continued use of the website after any changes to the Terms have been made, confirms your agreement to these changes. It is recommended that you save and/or print out a copy of these Terms for your own records.

3. Privacy Policy

This updated policy will take effect from 24 May 2018, we may collect the following information:

  • Name *
  • Email Address
  • Location of Challenge*
  • Photo of Challenge or Challenge Organiser*
  • Challenge Requirements*
  • Details Relating to Challenge*
  • Website for Challenge*

*Please be aware that all of the information above, other than email address provided by authorised website users, event organisers and commenters (also see point 4 below) is published on our website and put into the public domain.

When we gather this information, it is first and foremost to attract potential chums to your challenge. Providing an email address when listing a challenge or commenting on a challenge is necessary so we can put potential chums in contact with the challenge organiser as the comment made on the website is emailed directly to the challenge organiser who has the freedom to choose whether or not to respond to the comments via email. This enables our users to exchange further details on the challenge in a private forum rather than on the public website if they wish to pursue the challenge partnership further.

If you have given us consent by opting in to receiving our marketing information, we may contact you from time to time with useful challenge related information, newsletters or marketing. These communications are considered to be part of the services, which you are able to opt-out of receiving at any time via the unsubscribe link at the bottom of the email or alternatively you can email us on hello@challengechum.com and ask to opt out at any time.

4. Cookies

Cookies are small text files passed on from our website to your device’s internet browser. You can choose to accept or decline cookies from specific websites in your web browser. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. When you visit the Challenge Chum website, our system will place various cookies in your browser including those from Google & Twitter. If you decline cookies from Challenge Chum the website will not work correctly.

We also use cookies to collect analytical information relating to the website pages you visit including Google Analytics (GA). Google Analytics helps us analyse data regarding our web page traffic to enable us to improve and tailor our website relating to customer needs. The data collected cannot identify an individual by name or email address. The analytical information obtained via Google Analytics includes IP address, device make/model, web pages visited, links clicked, time spent on page, how you got to our site (i.e. directly typing in our web address or via a search engine), browser use and city location.

We only use this information for statistical analysis purposes. Google may use this information in accordance with their own privacy policy. The analytical information obtained via Google Analytics includes IP address, device make/model, web pages visited, links clicked, time spent on page, how you got to our site (i.e. directly typing in our web address or via a search engine), browser use and city location. We look at this analytical information and use it to improve the performance and/or user experience of the website.

5. Security & Protection of Personal Data

Within the limitation of being a small business we are committed to ensuring your information is as secure as possible. Your personal information is only used by Challenge Chum in accordance with its stated business activities. Our website is built on WordPress and uses various third party software (themes & plugins) to function.

Within the operation of our website, personally identifiable data (name, location, images, email address, IP address) are stored within our files & database.  Although we consider our website and database as secure, website pages containing personal information (i.e names, location & images) are very easy to copy and distribute.

Email addresses are never published on our website but a commenters email address , name & IP address are shared to both the event organiser & with Challenge Chum administrators when the commenter makes a comment in the “Leave a Reply” box on an challenge event.

Any other personal data other than email address provided by the event organiser online to promote their own “challenge” is submitted to Challenge Chum at their own risk. Challenge Chum cannot control data entered to it’s website or social media accounts which is also published into the public domain beyond that is managing content on the website or Challenge Chum’s own Facebook, Twitter, Instagram, Google and Google+ accounts.

The Challenge Chum comments form is hosted for us by Jetpack.com. If an event commenter logs into their Google, Twitter or Facebook account in order to make a comment they are authorising Worpress.com (a third party) to collect certain profiling information from these accounts. When making a comment the commenter’s name, email address, and site URL (if provided to the comment form), submission date/time, and IP address may be used by Jetpack for anti-spam and cookie purposes.

Apart from information required by our third party website service providers to supply, host, maintain or migrate our website, email & database Challenge Chum never sell, distribute or lease your personal information to any third parties (unless otherwise specified in these terms and conditions) unless we have your permission or are required by law to do so.

We will only send out marketing/information/administration emails or newsletters when consent has been given for us to do so. You can unsubscribe from these emails at any time by clicking the unsubscribe link at the bottom of our communications or by emailing hello@challengechum.com.

We retain challenge listing events and their associated comments for a maximum period of two years from the end date of the challenge. If you have previously submitted an event challenge, made a comment or sent in personal data that you no longer wish us to retain (i.e. name and email address) we will on request delete such records from our electronic database providing there is no legal requirement to retain this information.

6. Ownership

All of the information, images and photographs as well as all of the other content contained on the Challenge Chum website are protected by certain rights. These rights include all patents, rights to inventions, copyright and related rights, moral rights, trademarks and service marks, business names and domain names, goodwill and the right to sue for passing off or unfair competition, rights in design and all intellectual property rights. These rights belong to Challenge Chum or are licenced to use from our respective owners or licensors. Challenge Chum reserves all rights in and to the website and the materials within it and your use of the website and the materials is subject to the following restrictions:

• Use any materials from the website which may infringe upon any of Challenge Chums rights or the rights of a third party
• Remove any copyright contained within any materials in the website
• Exploit the website materials in a commercial sense without prior written consent

As a user of the Challenge Chum website, you retain ownership of anything you submit to us. Please be aware that anything you submit to Challenge Chum, grants the company with a free, worldwide, property right to modify, reproduce, distribute, publicly display and perform the materials you have submitted. As a Challenge Chum user, you agree that you will not receive any compensation from Challenge Chum and you as the user is not entitled to make any claim in connection with regards to the exercise of the permissions you have granted Challenge Chum, including claim(s) based on invasion of privacy, defamation or violation of civil rights.

7. Insurance & Liability

It is the responsibility of all Challenge Chum users to independently arrange the appropriate insurance cover for any challenges you wish to participate in. Challenge Chum is not liable and excludes responsibility for any loss, expense or damage to personal belongings or death/personal injuries suffered by the participant whilst on an excursion arranged through the Challenge Chum Ltd. website.

If any users bring a claim against Challenge Chum relating to your actions or use of our website or any other materials submitted by you onto or through the Challenge Chum website, you agree to compensate us for all damages, losses and expenses of any kind relating to such a claim.

8. Health & Safety

As a Challenge Chum user, you are responsible for taking personal responsibility for your own Health & Safety as well as the Health & Safety of others involved in the challenge(s) you are involved in.

9. Website Safety

Although we will always endeavour to do so and are committed to ensuring that the information you provide us is secure, at Challenge Chum we cannot completely guarantee to keep you safe whilst using our website, you need to take responsibility for your own online safety. This includes you not doing the following on the Challenge Chum website:

• Uploading viruses or other malicious codes
• Engaging in multi-level marketing such as pyramid schemes
• Collecting other users content or information (unless this is for challenge organisation purposes)
• Posting of spam or commercial communications outside those posted by third-parties or our partners
• Solicit log-in information or access an account belonging to someone else
• Using the website for anything other than its intended use, to organise sport and adventure challenges, any posts that are not sport or adventure challenge related will be removed and the users access to the website may be suspended or terminated
• Bullying , intimidating or harassing another user
• Doing anything unlawful, misleading, malicious or discriminatory
• Doing anything that could negatively impact or impair the working of the Challenge Chum website
• Facilitating or encouraging any violations listed in these Terms

10. Website Disclaimers

By using this website, you acknowledge that we cannot guarantee Challenge Chum will:

• Be fully compatible with all or any hardware or software that you use
• Be accurate and up to date
• Stay the same as we may change it or make access subject to registration or charges
• Be error or virus free, as the user you must take your own precautions accordingly
• Be able to guarantee the speed or security of the website
• Be responsible for any damage or loss you may suffer as a result of any virus attacks that can be traced to the Challenge Chum website

11. Interactions with Other Users

As a Challenge Chum user, you are solely responsible for the interactions you get involved in with other users. You understand that Challenge Chum does not conduct background checks or screenings on any of our users. Challenge Chum does not inquire into the backgrounds of our users or attempt to verify the challenges or statements made by any users. Challenge Chum reserves the right to conduct any criminal background check or any other screenings (such as sex offender register searches), at any time and using available public records.

12. Equal Opportunities

As a company, we are committed to promoting equality of opportunity for all of our participants to ensure that no-one is discriminated against on the grounds of race, colour, religion, sex, marital status, disability, age, social position or sexual orientation.

13. Age Restrictions

Challenge Chum is a website geared around putting adults in contact with each other to achieve amazing challenge adventures together. This website is not for anyone under the age of 18 years old. We do not knowingly request or solicit personally identifiable information from anyone under the age of 18 years old. Challenge Chum will not knowingly communicate with children or young people under the age of 18 years old. If it comes to our attention that anyone using the site is under the age of 18, these details will be deleted as quickly as is reasonably possible and all communications with this individual will be ceased.

14. User Eligibility & Obligations

As a Challenge Chum user, you are obliged to meet and comply with the requirements outlined in the Terms and Challenge Chum reserves the right to suspend or exclude (at our discretion) anyone failing to meet these standards and or/requirements. As a Challenge Chum user you must:
• Be 18 years old or over on the date of expressing an interest in being involved in or registering a Challenge
• Behave in a manner, which does not cause injury or damage to any other person(s)
• Not use Challenge Chum if you are a convicted sex offender

15. Termination

Challenge Chum reserves the right to suspend or terminate anyone’s access to the website at any time. If we suspect anyone’s use of the website or its content may be unlawful or violates the rights of third parties or any of the Terms, we will take action to suspend or terminate any further involvement. Challenge Chum will not be liable for any resulting loss of damage as a result of suspending or terminating any user’s profile.

16. Get in Touch

If you have any query regarding our Terms & Conditions /Privacy Policy please do get in touch and we will do our best to answer them for you.